Testimonials for services, mediation & creative conflict resolution training by Wanda Joseph

Wanda K. Joseph
Mediation & Training Services for Creative Conflict Resolution

The answer to a problem. or an issue which seems unsurmountable,
can be as simple as altering your frame of reference,
or looking at the problem from a new angle.

Workplace Mediation/Training Participants have said:
"You didn't take sides and you didn't impose your ideas. You helped us find our own solution."

"This mediation facilitated effective communication."

"The mediation allowed everyone to talk honestly in a different environment to find out what the real problems are, then, find solutions to the problems.

"Out of all the mediations I participated in, this was the most effective and productive."

From a workshop with library staff:
"Nobody got really upset like I thought they would. (big relief!)
It helped for getting things on the table. There was honesty.
So glad that you visited us today.
It was an excellent opportunity to be reminded that we all have different positions and opinions and they are all good.
Thank you for being calm and calming to all of us…I really enjoyed it."

Training/Faciliation Participants have said:

"You did good! A fellow [participant] commented to me afterward that it was refreshing to be asked to participate instead of just getting facts and statistics."

From a Church Retreat:
"What a fantastic day, yesterday. The weather was gorgeous and what a creative way to get us to enjoy it. I appreciate your leadership and willingness to share your talents with us. You certainly are a peacemaker."

From League of Women Voter's Run Manistee Run 2008 Candidate training:
"Your presentation was excellent. Your persona always elicits quiet strength and great insight into human behavior. It was good to draw comments and personal stories from the participants."

From a Non-Profit Board Retreat:
"There were several of us who didn't think it would work. But you did a great job. We could not have done this without you."

Sable Points Lighthouse Keepers Association Director:
"Ms Joseph was both warm and professional in her preparation for, and facilitation of, our board retreat. She assisted the organization in a time of rapid expansion, by helping us with our vision for the future. Additionally, her mediation skills helped us to improve our communication within the organization while providing us with an increased spirit of cooperation."

A Camp Leadership Retreat, from the President:
"I want to express my appreciation for your participation and support during our leadership retreat. We exceeded my expectation and as a result of our work, have a great start on a business plan for the Park board. Perhaps the best outcome is a new spirit of openness and cooperation among the board members. Your contribution was significant and I am not sure we could have accomplished the work if you had not been our facilitator.
Again thanks for your leadership and ministry."

“People really 'got' the helpfulness of facilitation, especially from someone outside of the group. Hope has been given rebirth.”

From a presentation on communication and conflict:
“Your presentation was excellent. Your persona always elicits quiet strength and great insight into human behavior. It was good to draw comments and personal stories from the participants.”

From Mediation Testimony:
From a Restorative Justice, Victim/offender mediation:
"Going into this meeting, I didn't think it was a good idea. I think the meeting was a very good thing, especially for the victim. I would recommend this to others in the same situation. My son has already changed in many ways. This meeting ended up making a very positive change in my son's decision making."

From a divorce mediation:
"I want you to also know that you are great at what you do. I've noticed that you're able to word things in the least abrasive way. Truly, it's a lot easier to work with that."

From an attorney in a sexual harrassment case:
"I never thought this [coming to an agreement] would happen."

From a paralegal staff:
Thanks Wanda - you're the best.